Frequently Asked Questions
- What is this brand about?
This brand is about creating fun and unique handmade accessories for women and girls. All pieces are made by me at my home office, using high quality materials.
- What will you be selling?
I will be selling handmade jewelry and accessories. These include earrings, hairbows, keychains, cosmetic bags, and more.
- What materials do you use?
My main material is faux leather, which I use for earrings, bows, and some keychains. Earring hooks are made from high-quality, hypoallergenic brass, silver, or stainless steel. Hairbows come in either a metal alligator clip or a nylon headband. Cosmetic bags are made of canvas. I also use heat transfer vinyl for some of the designs on earrings and canvas bags.
- What is faux leather?
- What is heat transfer vinyl?
Heat transfer vinyl is a vinyl that adheres to materials when heated. It is more durable than tradition stick-on vinyl.
- How do I order custom products?
Please contact us and let us know what you are looking for by sending an email to email@example.com. Let us know about the size, shape, color, and vinyl design. Due to the nature of vinyl, some designs might have details that are too small or too complex to work. After approving your request, we will send you a link to purchase it. We will work on making your custom item after you complete the purchase. Please allow extra processing time for customized items.
- Do you ship worldwide?
Yes, we do! Orders are usually shipped within 2-3 business days. We use USPS First-Class mail for shipping. Orders within the US take about 3-5 business days to be delivered. Please allow up-to 30 days for orders outside of the USA.
- Do your products have a warranty?
Products that arrive damaged and defective products and be returned for a replacement or a refund within 30 days of purchase. Please contact us by sending an email to firstname.lastname@example.org before returning your order.